Terms of Service
Welcome to Our Platform!
1. Introduction and Scope
1.1. Nature of the Terms and Contractual Relationship
These Terms of Service(“Terms”) constitute a legally binding agreement between you and HEARTBOT AI Inc., and its affiliates (collectively, “HEARTBOT”, “we”, “us”, or “our”), governing your use of our website and its associated features and services (collectively, the “ Platform” or “Service”).
1.2. Authorization by Legal Representatives
“You” refers to both you as an individual and any legal entity you represent. By registering for or using the Service on behalf of such an entity, you represent and warrant that you are authorized to bind it to these Terms, and that the entity agrees to be bound by them.
1.3. Scope of Application and Modes of Use
These Terms apply to all forms of access to the Service, including use via registered accounts, test account , or free trial. Certain features may be restricted during such periods, and we make no express or implied warranties in connection therewith.
1.4. Precedence of Specific Terms
If any other product or service offered by HEARTBOT is subject to separate terms that conflict with these Terms, such separate terms shall prevail with respect to the relevant product or service.
1.5. Form and Legal Effect of Agreement
By accessing or using the Platform, in any manner, whether or not you have registered an account, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, you must immediately cease all use of the Platform.
2. Definitions
2.1. Entities and Roles
2.1.1. “Company” means HEARTBOT AI Inc. and its affiliates under its control or under common control, responsible for providing, managing, and operating the Platform and the Service.
2.1.2. “Affiliate(s)” means entities within the HEARTBOT corporate group, including subsidiaries and partners of HEARTBOT AI Inc.
2.1.3. “Platform” or “Service” refers to the website and related applications, features, and interfaces provided or licensed by the Company, including AI model usage, agent creation, and account management tools.
2.1.4. “You” or “User” means any individual or entity who accesses or uses the Platform, whether or not they register an account. If you represent a legal entity, this includes such entity.
2.1.5. “Consumer” means an individual who uses the Service for personal purposes without commercial, business, or professional intent.
2.1.6. “Business User” means any individual or entity that does not qualify as a Consumer and uses the Service for commercial, business, or profit-generating purposes.
2.1.7. “Enterprise Account” means an organizational account registered and managed by an Account Controller, including a primary account and associated sub-accounts.
2.1.8. “Account Controller” or “Controller” means the user within an Enterprise Account who holds primary administrative rights, responsible for sub-account permissions and usage rules, and with whom the Company establishes contractual relations.
2.1.9. “Sub‑account” means an account created and authorized by the Controller to access and use Service features, typically for multi-role organizational use.
2.1.10. “Organization” means a non-individual legal entity, including corporations, non-profits, educational institutions, or government bodies.
2.2. Technology and Content
2.2.1. “Third‑Party Model” means large language models not developed by the Company, including but not limited to OpenAI, Google, Anthropic, Perplexity, Taide, integrated through the Platform.
2.2.2. “Supported Models List” means the list, accessible via the site's footer link, of AI models currently integrated and the functional limitations thereof.
2.2.3. “User Content” means all data, inputs, documents, prompts, outputs, and other materials generated, submitted, uploaded, or transmitted by you during the use of the Service.
2.2.4. “Licensed Content” means content uploaded, input, created, or generated by the user through the Platform and licensed to the Company pursuant to the licensing terms.
2.2.5. “Feedback” means suggestions, comments, or error reports you provide regarding the Platform.
2.3. Legal Terms and Obligations
2.3.1. “Terms” means these Terms of Service and any subsequent updates or modifications.
2.3.2. “Intellectual Property Rights” includes, without limitation, copyrights, patents, trademarks, trade secrets, and other legally protected rights.
2.3.3. “Copyright” means the rights granted to creators over their original works under applicable laws, including the exclusive right to restrict others' use, subject to fair-use exceptions.
2.3.4. “Trademark” means any sign, name, image, or symbol used in commerce to distinguish goods or services provided by a particular individual or entity.
2.3.5. “Prohibited Use” means any activity that violates these Terms, applicable law, or the rights of others.
2.3.6. “Suspension” or “Termination” means the Company’s action to temporarily suspend or permanently terminate account access under these Terms.
2.3.7. “Indemnification” means the obligation of a party to compensate the other for loss or damage arising under a contract, in legal proceedings.
2.3.8. “Legal Liability” means liability for damages or losses arising from contractual, tortious, or other legal grounds, regardless of foreseeability.
2.3.9. “Warranty” means a guarantee regarding the quality or performance of a product or service.
3. Service Description and Age Restrictions
3.1. Overview of Service Features
The Platform is provided as a Software-as-a-Service (SaaS) by HEARTBOT, enabling users to access and manage generative AI applications, including but not limited to:
Interacting with third-party large language models (e.g., as referred to in the “Supported Models List”).
Using AI agents created by developers.
Building and deploying your own AI agents.
3.2. Minimum Age Requirement
The Platform is available only to users who have reached the minimum legal age in their country or jurisdiction of residence. Such age requirements may vary —e.g., in the European Union, the generally minimum is 16, though in some member states it may be as low as 13. If you are under the applicable legal age, you may access the Platform only with the consent and under the supervision of your parents or legal guardian.
3.3. Controller’s Responsibility for Age Verification
If you, as an Account Controller, use the Platform on behalf of a company or organization, you shall ensure that all individuals you authorize to access or use the Platform meet the minimum legal age required in their jurisdictions.
3.4. Consequences of Misrepresenting Age
If you misrepresent or conceal your actual age in a manner that results in violation of the minimum legal age in your jurisdiction, HEARTBOT may suspend or terminate your account at any time and shall bear no liability for any resulting damages. If you are an Account Controller, you are likewise responsible for ensuring compliance with age requirements by any sub‑account users.
4. Account Registration and Use
4.1. Account Registration Requirements
To fully utilize the Platform’s features, you must register for an account and provide accurate, truthful, and up-to-date personal information. You are solely responsible for maintaining the confidentiality of your account credentials (including password and multi-factor authentication tokens) and for all activities conducted through your account.
4.2. Account Security and Notification Duties
You must notify HEARTBOT immediately upon becoming aware of any unauthorized access to or use of your account. You bear sole responsibility for any loss or damage arising from your failure to properly safeguard your account credentials, HEARTBOT disclaims all liability in such events.
4.3. Account Control and Restriction Measures
HEARTBOT reserve the right, at any time and without prior notice, to limit, suspend, or terminate your access to the Platform for security reasons, violations of these Terms, regulatory requirements, or other legitimate and reasonable grounds.
4.4. Account Identifier Adjustment Rights
HEARTBOT may require you to change your account name or reclaim account identifiers for reasons including system administration or trademark concerns, in accordance with reasonable notice.
4.5. Controller’s Accountability for Sub-Accounts
If you are an Account Controller, you must ensure all sub-account holders comply with these Terms and maintain their own credential security. Any actions taken by a sub-account will be deemed undertaken by you, and HEARTBOT may assert all rights or claims for damages against you accordingly.
5. User Content and License Grant
5.1. Ownership of User Content
Any content you upload, submit, create, input, transmit, or otherwise make available on the Platform (collectively, “User Content”), including but not limited to text, prompts, outputs, agent configurations, names, and related media, shall remain your sole property.
5.2. Scope of License and Usage Purposes
By using the Platform, you grant HEARTBOT a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, and display your User Content for the following purposes only:
To provide, maintain, improve, and optimize the Platform and its services.
To detect, prevent, and remediate misuse, abuse, or violations of these Terms.
To publicly display, deploy, or allow access to content you have expressly shared via your chosen settings.
5.3. Commercial Use Restrictions
Except with your explicit prior consent, we will not use your User Content for advertising, marketing, resale, or any other purpose beyond those specified above.
5.4. Legality and Data Compliance Responsibility
You represent and warrant that you have the necessary rights to provide your User Content, and that such content does not infringe upon any third party’s intellectual property, privacy, or other legal rights. If your User Content includes personal data, you are responsible for ensuring compliance with all applicable data protection laws, including but not limited to the GDPR.
5.5. Content Moderation and Removal
If your User Content is reasonably suspected of violating these Terms or applicable laws, we may, at any time and without prior notice, pre-screen, block, restrict access to, remove, or disable such content, and may take enforcement actions against the associated account, including suspension or termination, in accordance with Section 7.
5.6. Feedback and Suggestions License
By submitting any suggestions, ideas, or error reports (collectively, “Feedback”) to us, you grant HEARTBOT a perpetual, worldwide, irrevocable, transferable, sublicensable, royalty‑free license to use, copy, modify, and incorporate such Feedback into any part of the Platform or our services without any obligation of attribution or compensation.
5.7. Responsibility for Third-Party Claims
You agree to indemnify, defend, and hold harmless HEARTBOT and its affiliates from and against any losses, liabilities, damages, claims, costs, or expenses (including reasonable attorneys’ fees and court costs) arising from any third-party claim related to your User Content.
5.8. Ownership of Generated Output
All Output generated by you through the Platform shall be owned solely by you. However, you acknowledge and agree that HEARTBOT provides no warranties—express or implied, including as to accuracy, non‑infringement, fitness for a particular purpose, or suitability—regarding such Output as further detailed in Section 10.2.
5.9. Anonymization and Aggregated Use
HEARTBOT may anonymize, de‑identify, or aggregate User Content and use such non‑personal data for statistical analysis, research, service improvement, or product development purposes. Once anonymized or aggregated, such data shall no longer be considered personal data.
5.10. Responsibility for Custom Agents and Training Data
If you upload training data (such as prompts, example dialogues, knowledge files, or other materials) or create custom agent models, you are solely responsible for ensuring that you have the legal right to use such content and that it does not infringe any third-party rights. You grant HEARTBOT the right to process such content as reasonably necessary to provide, test, or improve the Platform. You remain fully responsible for the legality of the content provided.
6. Enterprise Accounts and Account Controller Responsibilities
6.1. Enterprise Controller Applicability
If your account is categorized as an Enterprise Account, the designated Account Controller shall be deemed the primary account holder, responsible for authorizing, managing, and supervising the actions and content of all associated Sub-Accounts.
6.2. Legal Status of the Controller
The Platform establishes a contractual relationship solely with the Account Controller as the legal counterparty under these Terms. All notices, obligations, and liabilities concerning the Enterprise Account shall be deemed delivered to or incurred by the Controller. We reserve the right to suspend or terminate the Controller’s account for security, policy violations, or other reasonable grounds.
6.3. Sub‑Account Management & Responsibility
The Account Controller shall oversee permission settings, data access, and features usage for all Sub-Accounts. If any Sub-Account violates these Terms or poses any risk, the Platform may suspend that Sub-Account and, if necessary, restrict or terminate the entire Enterprise Account.
6.4. Data Access & Backup Obligations
The Account Controller and its affiliated Sub‑Account users shall back up all important data and generated content prior to account termination. After termination, we may retain data in accordance with our Privacy Policy for a reasonable period to meet legal, contractual, or legitimate purposes, but do not guarantee subsequent data recovery or export.
6.5. Controller Changes & Dispute Handling
If there is any change, dispute, or inability regarding the Account Controller, the organization must promptly notify the Platform and provide sufficient documentation as reasonably requested. The Platform may suspend account access until such disputes are resolved.
6.6. Data Visibility & Ownership Clarification
All data and records created or stored under the Enterprise Account shall be owned by the Controller or organization. Sub‑Account users acknowledge that their uploads and outputs may be visible to, managed by, reviewed by, or removed by the Controller under the organization’s policies.
6.7. Ongoing Liability of the Controller
Even after a change in Controller or account termination, the Controller remains liable for any violations or obligations incurred during their tenure. The Platform reserves the right to pursue claims or seek damages as necessary.
6.8. Jurisdictional Responsibility for International Use
The Account Controller is responsible for ensuring that Enterprise Account’s use across different jurisdictions complies with all applicable laws (e.g., data protection, minimum age). The Controller shall be solely liable for any disputes or violations arising from such local regulations, and the Platform bears no legal risk in this regard.
7. Prohibited Conduct
7.1. You agree not to misuse the Platform and must refrain from any unlawful, non-compliant, or harmful activity, including but not limited to:
7.1.1. Illegal or infringing content transmission:
Transmitting any content that is illegal, harmful, violent, threatening, harassing, defamatory, obscene, discriminatory, or that infringes on the privacy, intellectual property, or other rights of any individual or entity.
7.1.2. Unauthorized access or impersonation:
Accessing any part of the Platform, including systems, accounts, or databases, without authorization.
Using automated tools (e.g., crawlers, bots, scrapers, or scripts) to collect or extract data.
Impersonating another user or account.
7.1.3. Disruption of platform stability:
Distributing computer viruses, malware, or interfering with the security or functionality of the Platform.
7.1.4. Misuse of communication and solicitation:
Sending unsolicited ads, spam, chain letters, or any form of commercial solicitation through the Platform.
Using the Platform to facilitate fraud, illegal transactions, phishing, money laundering, or other unauthorized commercial activity.
7.1.5. Prohibited uses of generated content (including generating, storing, deploying, or sharing):
Content that inciting hatred, discrimination, or violence against individuals or groups.
Promoting illegal activities, scams, drugs, weapons, or restricted goods.
Providing false or misleading information, deepfakes, impersonation, or deceptive content.
Content that violates applicable laws, public order, or accepted standards of decency.
7.1.6. Export control and sanctions compliance
Using the Platform or its outputs in violation of export-control laws, economic sanctions, or anti–money laundering regulations.
7.1.7. Protection of minors and personal data
Collecting or sharing large amounts of personal identifiable information (PII) or producing sexual content involving minors.
7.2. Enforcement and Liability
If you (or any Sub-Account) violate any provision of Section 7.1, HEARTBOT may, without notice or liability, delete the relevant content, and restrict or terminate your access to the Service. For serious violations, we may take further legal action. These measures apply together with Sections 5.5 and 10.
7.3. Appeal and Review
If you disagree with content removal or account restrictions, you may submit an appeal through the Platform’s appeal process within thirty (30) days. HEARTBOT will review and respond within a reasonable timeframe.
7.4. Repeat-Offender Rule
If an account commits two major violations within twelve (12) months, HEARTBOT may permanently terminate access and block associated devices or domains.
7.5. Definition of Major Violation The following are considered “major violations”:
Illegal conduct (e.g., illegal content, fraud, money laundering, export-control breaches).
Uploading viruses or other malicious software.
Creating or distributing deepfakes, disinformation, or hateful content.
Producing sexual, exploitative, or harassing content involving minors.
Repeatedly violating any Section 7.1 provision at least twice within thirty (30) days.
Conduct that, in HEARTBOT’s judgment, poses significant risk or harm to the Platform, third parties, or public interest.
8. Intellectual Property Rights
8.1. Platform Content and Ownership
All content made provided on or through the Platform, including text, images, icons, logos, trademarks, UI/UX design, audio, video, software code, and functional modules (collectively, “Platform Content”), is the exclusive property of HEARTBOT or its licensors, and is protected under applicable copyright, trademark, and other intellectual property laws.
8.2. Usage Restrictions & Prohibited Acts
Unless expressly permitted by law or with HEARTBOT’s prior written consent, you are prohibited from reproducing, modifying, distributing, translating, publicly displaying or performing, reverse engineering, decompiling, disassembling, commercially exploiting, sublicensing, or creating derivative works from any part of the Platform Content, by any method or medium.
8.3. Fair Use & License Acknowledgment
Subject to these Terms, you may use Platform Content for personal, non-commercial, or internal business purposes. Such use does not transfer any ownership or grant any express or implied licenses to the intellectual property in the Platform Content.
8.4. Third-Party Content & Licensing
The Platform may include third-party content or open-source components, which remain the property of their respective rights holders and may be subject to separate licenses. When using such third-party materials, you must comply with the relevant license terms and restrictions.
9. Subscription and Payment Terms
9.1. Subscription Plans & Billing Model
Certain features or services on the Platform may be offered under a subscription or pay‑as‑you‑go model. By subscribing to or upgrading to a paid plan, you agree to pay the fees applicable at the time, in accordance with the published pricing, payment method, and usage terms.
9.2. Billing Information & Authorization
You must provide accurate, complete, and up‑to‑date billing information and authorize us or our third-party payment service providers to charge the applicable fees to your designated payment method. All payments data will be collected and processed in accordance with our Privacy Policy.
9.3. Auto‑Renewal & Cancellation
If you opt-in to auto‑renewal, the system will automatically charge you at the end of each billing cycle. You may cancel auto‑renewal at any time by contacting us in writing; cancellation will take effect at the end of the current subscription period.
9.4. Refund Policy
Unless otherwise required by law or expressly stated in specific plans, all completed payments are non-refundable. Please review the plan and pricing details before purchase.
9.5. Pricing & Terms Modification
We reserve the right to modify subscription plans and pricing, or billing terms at any time. For any material changes affecting fees, we will notify you in advance as described in Section 14 (Changes to Terms and Updates) and apply changes starting from the next billing period.
9.6. Free Trial & Usage Limitations
We may offer free‑trial plans to new users or during promotional events. Trial features, usage limits, or performance may be restricted and not intended for large‑scale commercial use. After trial expiration, if not upgraded to a paid plan, certain features may be disabled or removed. We are not obligated to retain any trial data or settings.
10. Disclaimer and Limitation of Liability
10.1. Platform Provided “As-Is”
The Platform is provided on an “as-is” and “as-available” basis. HEARTBOT makes no express or implied warranties, regarding availability, accuracy, completeness, reliability, fitness for a particular purpose, or uninterrupted access to the Platform.
10.2. Risk Arising from Generated Content
You understand and agree that neither the Platform nor any integrated third-party models (including text, images, suggestions, prompts, or code) are guaranteed to be accurate, harmless, or suitable for your specific needs. You alone are responsible for assessing and assuming any risks related to the use of such content.
10.3. Scope of Liability Exclusion
To the fullest extent permitted by applicable law, HEARTBOT shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including data loss, business interruption, lost profits, reputation harm, or other unexpected outcomes, arising from your use of the Platform.
10.4. Liability Cap
If liability cannot be disclaimed under applicable law, HEARTBOT’s total liability shall be capped at the total amount you paid for the Platform in the six (6) months preceding the event giving rise to liability; or 1,000(TWD) if you used a free-tier service. This limitation does not affect your indemnification obligations under Section 5.7.
10.5. Force Majeure and Service Interruptions
10.5.1. HEARTBOT shall not be liable for interruptions, delays, data loss, or other damages caused by events beyond its control, including:
Natural disasters, acts of war, riots, government actions, or changes in law.
Interruptions in services from third-party providers (e.g., cloud infrastructure, APIs, telecommunications).
Cyberattacks, viruses, system failures, or other technical incidents not caused by HEARTBOT’s willful misconduct or gross negligence.
10.5.2. In such cases, we may, in accordance with Section 4.3, restrict, suspend, or terminate access to part or all of your account or services. We will make reasonable efforts to restore service, but do not guarantee full recovery or elimination of all impacts.
10.5.3. Any disputes arising from force majeure events shall be governed and resolved in accordance with the governing law and dispute resolution terms set forth in Section 13.
11. Third‑Party Links and Services
11.1. Third-Party Service Integration
The Platform may integrate or link to third-party websites, applications, content, or services (e.g., large language model APIs, external authentication tools, plugins). These services are independently operated and controlled by their respective providers. You understand and agree that HEARTBOT does not warrant or guarantee their content, availability, accuracy, security, or data handling practices. Refer to Section 2.2.1 for definitions.
11.2. Generative AI Models and Outputs
Some features of the Platform may rely on generative AI models from third-party providers. Any output generated by such models is for reference only, and you are responsible for evaluating its accuracy, legality, and fitness for your purposes. HEARTBOT disclaims any liability and makes no warranties regarding such outputs. See Section 10 for risk and liability limits.
11.3. Model and Service Updates
HEARTBOT reserve the right to add, replace, limit,or remove supported AI models or third-party services at any time without notice. For the latest list of supported models and service statuses, please refer to the “Supported Models List” available in the Platform footer or other appropriate notices.
11.4. Third-Party Terms and Liability
When using third-party services, you agree to comply with their respective terms of service and privacy policies. HEARTBOT is not responsible for and assumes no liability for any damages, disputes, or legal claim arising from your use of such third-party services.
12. Suspension and Termination of Account
12.1. Account Suspension or Termination Events
HEARTBOT may, without prior notice, suspend, restrict, or terminate your account and associated service access, and delete related data if any of the following occur:
12.1.1. Violation of these Terms, the Privacy Policy, or any applicable rules or regulations.
12.1.2. Involvement in illegal activity, misuse or interference with the Platform, its services, or integrated systems or models.
12.1.3. Reasonable suspicion or third-party reports of conduct that may harm other users, Platform security, or third-party rights.
12.1.4. The account remains unused for 24 continuous months and is deemed inactive.
12.2. Other Grounds for Termination
HEARTBOT may terminate any account or access at any time and for any reason, including business restructuring, changes in regulations, or platform strategy adjustments. If you are an Account Controller of an Enterprise Account, such changes also apply to all associated Sub‑Accounts. Upon termination, your access to the account and its content will end, and we have no obligation to retain or provide account data, except as required by law.
12.3. Voluntary Termination by User
You may request account termination by submitting a written request through the email provided in section 14. We will generally process your request and respond within 7 business days. For Sub-Accounts within an Enterprise Account, only the designated Account Controller may request termination of the overall Enterprise Account or initiate data export or deletion.
12.4. Data Handling Post-Termination
Upon account termination, HEARTBOT will retain certain data for a reasonable period as required by law, contractual obligations, or legitimate interests (e.g., abuse detection, billing reconciliation, legal retention). After the retention period expires, remaining data will be deleted or anonymized. Please back up any important information or generated content before termination, as HEARTBOT does not guarantee post-termination recovery. For more details, refer to our [Privacy Policy].
13. Governing Law and Dispute Resolution
13.1. Applicable Law
These Terms, including their formation, interpretation, and enforcement, shall be governed and construed in accordance with the laws of the Republic of China (Taiwan), excluding its rules on conflicts of laws.
13.2. Jurisdiction
Except where required by mandatory applicable law or otherwise agreed in writing, any dispute arising out of or relating to these Terms shall be brought exclusively before the Taipei District Court in Taiwan as the court of first instance.
13.3. U.S. & Canada Users (Arbitration Clause)
13.3.1. If you are located in the United States or Canada, any dispute arising out of or relating to these Terms shall be resolved by final and binding individual arbitration before the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and you waive any rights to participate in class actions or class arbitrations.
13.3.2. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction for intellectual property issues.
13.3.3. To opt out of this arbitration provision, you must notify HEARTBOT in writing within thirty 30 days of your first use of the Platform.
13.4. EU & Other Consumer Protection Jurisdictions
European Union or any jurisdiction governed by mandatory consumer protection or data protection laws, nothing in these Terms shall exclude or limit any rights you have under such laws.
13.5. Good-faith Negotiation
Before initiating any formal legal or arbitration proceedings, we encourage you to first attempt to resolve disputes amicably by contacting us via the Platform’s contact mechanisms or using the contact method specified in Section 14.2. We will respond in a reasonable time and make best efforts to assist you.
14. Notices and Contact Information
14.1. Notices regarding the Service may be delivered by any of the following methods, and shall be deemed effective upon sending or posting:
Email to the address associated with your registered account.
Posting a notice on the Platform’s homepage or within its interface.
Any other reasonable method determined by HEARTBOT to provide effective notice.
14.2. For any inquiries regarding these Terms, assertion of rights, or to serve legal notices, please contact us in writing at either of the following:
Postal Address: Heartbot AI Inc., No. 40 Xuefu Road, East District, Hsinchu 300039, Taiwan
14.3. You may also submit feedback or suggestions via our feedback platform. Please note that such submissions do not constitute official legal notices or demands.
14.4. You are responsible for maintaining accurate and up-to-date contact information in your account and regularly reviewing communications sent to your email. HEARTBOT shall not be liable for any failure to receive notices due to outdated, incorrect, or inactive contact details.
15. Changes to Terms and Updates
15.1. HEARTBOT reserves the right to modify, update, or replace these Terms, in whole or in part, at any time. For any material changes, we will provide you with notice at least seven 7 days prior to the effective date by one of the following methods:
An email to the address associated with your account.
A prominent notice on the Platform’s homepage or interface.
Any other reasonable method we determine is appropriate.
15.2. Unless otherwise required by law or necessary to protect user’s rights, amendments shall not apply retroactively. Revised Terms shall apply only from the effective date and shall not affect any transactions or actions completed before that date.
15.3. Your continued use of the Service after effective date will constitute acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the Service before the effective date and may request termination of your account in accordance with these Terms.
15.4. The “Last Updated” date is displayed at the beginning of these Terms. For transparency purposes, previous versions of the Terms will be made available on this page. The Company reserves the right to determine the duration of such prior versions remain accessible, in accordance with its internal policy.
16. Territorial Restrictions and Compliance
16.1. Geographic Availability Restrictions. The Platform’s features and services are available only in countries or regions where such use is permitted under Company policy and applicable law. If you are located in—or access the Platform from—a location listed on our “Unsupported Regions List,” such use shall be deemed unauthorized. We reserve the right to immediately suspend or terminate your account (in whole or in part) without prior notice.
16.2. Organizational and Proxy Use Responsibility. If you are using the Platform under an enterprise or organizational account, you must ensure that none of your members, agents, or authorized users are located in restricted regions or are circumventing territorial restrictions using technical means (e.g., proxies, VPNs). Any violation may result in immediate termination of your account and services, and we reserve the right to pursue damages.
16.3. Third‑Party Model Service Regional Restrictions. Third-party generative AI models integrated with the Platform may impose their own geographic usage limitations. You are responsible for complying with those provider-specific restrictions.
16.4. Restrictions List Updates and Notification. We may, from time to time, update the Restricted Regions List based on international sanctions, legal or regulatory requirements, export control policies, or other commercial considerations. Any updates will be communicated in accordance with Section 13 (Changes to Terms). You are responsible for keeping informed about such changes.
17. Other Provisions
17.1. Language Priority
In the event of any conflict or inconsistency between the Chinese version of these Terms and any translated version, the Chinese version shall prevail. Unless explicitly stated otherwise, the interpretation of terms shall follow their ordinary legal meaning.
17.2. Severability
If any provision of these Terms is determined by a court or competent authority to be invalid, illegal, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions. The parties agree to replace such provision with a valid one that most closely reflects its original intent and purpose.
17.3. Titles and Headings
The section titles and headings in these Terms are for convenience only and shall not affect their interpretation or legal effect.
17.4. Entire Agreement
These Terms, including the Privacy Policy and any other documents or policies reference herein, constitute the entire agreement between you and HEARTBOT regarding your use of the Platform and supersede any prior oral or written agreements, communications, representations between the parties.
Last Updated: 2025/09/24